Privacy policy.

Effective Date: 11/10/2025
Last Updated: 11/10/2025

Cosmic Cactus BnB (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, join the Cosmic Club, or participate in promotions and referral programs.

1. Information We Collect

We may collect the following information when you interact with us:

  • Contact Information: Name, email address, phone number.

  • Booking Information: Stay details, preferences, and feedback.

  • Marketing Data: Referral codes, discount usage, and engagement history.

  • Technical Data: IP address, browser type, cookies, and analytics identifiers (e.g., GA4, Meta Pixel, Hotjar).

2. How We Use Your Information

We use your information to:

  • Send promotional emails, newsletters, and SMS offers.

  • Manage your membership and referral rewards.

  • Personalize your experience across our properties.

  • Improve our website, ads, and guest services.

3. Marketing Communications

By opting in, you agree to receive periodic marketing emails and/or text messages from Cosmic Cactus.

  • You can unsubscribe from emails anytime using the “unsubscribe” link in any email.

  • You can stop texts by replying “STOP” to any message.

  • Consent is not required to make a booking or purchase.

4. Cookies and Tracking

We use cookies and tracking tools to understand site traffic, bookings, and ad performance. You can manage cookie settings through your browser.

5. Data Sharing

We do not sell or rent personal data. We may share limited data with:

  • Service providers (email, SMS, booking systems, analytics platforms)

  • Business partners (when required to deliver a reward or referral incentive)

  • Legal authorities if required by law.

6. Data Security

We implement industry-standard encryption and secure servers to protect your information.

7. Your Rights

You can:

  • Request access to your data.

  • Request deletion or correction.

  • Opt out of marketing communications.

To make a privacy request, email us at: bookings@cosmiccactusbnb.com

8. Updates

We may update this policy from time to time. Updates will be posted on our website with the latest effective date.

SMS Marketing Terms

By subscribing to Cosmic Cactus text notifications, you consent to receive recurring automated promotional and personalized marketing text messages (e.g., booking reminders, exclusive offers) at the phone number used when signing up. Consent is not a condition of purchase.

  • Message frequency varies.

  • Message and data rates may apply.

  • Reply STOP to cancel or HELP for customer support.

  • We may use your phone number for identity verification and program updates.